Service Terms

Appliance Repair Kingston ยท Ontario

Terms & Conditions

These terms outline the general conditions that apply when requesting appliance repair service from Appliance Repair Kingston.

01
Service is based on the condition found at the appliance.

Diagnosis, repair options and any further work depend on the appliance, its accessibility and the issue identified during service.

01 / SERVICE

General Conditions

How service works.

01

Service request

Submitting a form or contacting us requests service but does not by itself confirm a specific appointment time.

02

Diagnosis

The appliance may need to be inspected before the cause of the problem, required work or replacement parts can be determined.

03

Repair approval

Repair work beyond diagnosis should proceed only after the applicable service details have been communicated and accepted.

04

Parts

Replacement parts may depend on appliance model, supplier availability and compatibility with the unit being serviced.

Access & Safety

Preparing for service.

The appliance and surrounding area must allow reasonable and safe access for diagnosis and repair.

01

Safe access

The appliance should be reasonably accessible without unsafe conditions or unnecessary obstruction.

02

Home conditions

Service may be postponed or declined where conditions create a reasonable safety concern.

03

Built-in units

Additional access may be required where an appliance is enclosed, stacked or installed in a way that prevents normal inspection.

04

Utilities

Where relevant, electricity, water or other normal household connections may need to be available for testing.

Questions About These Terms?

Contact Appliance Repair Kingston.

If you have a question about a service condition or an existing repair request, contact us using the details below.